Swarnakart India Pvt Ltd is not held responsible if you contact the Merchant directly and order jewellery online. In all the circumstances, Swarnakart India Pvt Ltd does not promote online purchase of the Jewellery and Online payment of the items purchased. The customer is held responsible for contacting the merchant and ordering the jewellery.
If you get a contact stating that the person is contacting from Swarnakart India Pvt Ltd then you have to contact us immediately and inform about the same. Any transaction done, Swarnakart India Pvt Ltd will not be held responsible. We never contact our customers and appreciate for placing the order.
Please understand that we do not handle returns and refunds of the jewellery as we are not providing such platform for our customers at the moment (In future we may). Please ensure that you are not buying any jewellery by contacting the seller personally for delivering it. We promote local business wherein the customer can either go to merchant shop and buy the jewellery or inform the merchant to bring sample jewellery and do the payment on the spot.
Swarnakart India Pvt Ltd is not held responsible for the payment with the merchant.